Error message when you try to open or save an e-mail attachment in Outlook: "Cannot create file"

Outlook 2003

If you are using Outlook 2003, follow these steps:

1. Click My Computer, and then double-click drive C.
2. On the File menu, click New, and then click Folder.
3. Name the folder temp0.
4. Click Start, click Run, type regedit, and then click OK.
5. Locate and then click the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\
6. In the right pane, double-click OutlookSecureTempFolder.
7. In the Value Data field, type C:\temp0\ and then click OK.
8. Exit Registry Editor.
9. Restart the computer.

Outlook 2010

If you are using Outlook 2010, follow these steps:

1. Click My Computer, and then double-click drive C.
2. On the File menu, click New, and then click Folder.
3. Name the folder temp0.
4. Click Start, click Run, type regedit, and then click OK.
5. Locate and then click the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\
6. In the right pane, double-click OutlookSecureTempFolder.
7. In the Value Data field, type C:\temp0\ and then click OK.
8. Exit Registry Editor.
9. Restart the computer.